DAVID G.

Author: Mock Webware |

After purchasing an eight camera exterior Lorex DVR system from Costco, I wanted professional installation with hard wiring on a two story home in Dayton. Austin did a great job scoping the work over the phone asking questions to determine my needs, explaining the installation and took time to answer questions. His explanation really sold me on his technical expertise and experience with what I needed. Quote was provided verbally and through email at a reasonable price. Great communication over the phone and email! The owners Mike and Austin were my onsite technicians showing up right on time as scheduled. They were friendly and approachable with needs and offered great ideas along the way. The camera angles were better than expected. They worked six hours non-stop with attention to every detail, crawling through attic insulation and on ladders inside and outside ensuring to protect walls and floors as they worked. They took time to vacuum their work area throughout the install. Worked great together as a team! Went above and beyond to ensure no camera cable wires are visible on the exterior or at the junction box inside connecting to the DVR with a clean, professional installation. They wanted to ensure I was happy with camera angles on the DVR before concluding. The final amount due was as quoted with no surprises or hidden costs/fees and quality workmanship. Very happy with what I paid for. Remember the saying, "you get what you pay for" if thinking about cheaping out with Geek Squad. I'd highly recommended Northern Nevada Low Voltage and would use them again for future needs.



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